Microsoft Partner
IT by Mike is now a member of the Microsoft Partner Network. This will enable us to provide our clients with the latest updates, best practices, and software solutions available. It also serves as a method to reach new clientele, and keep up-to-date on the latest available training and certifications. While already more than qualified for your IT needs, certifications will provide you with an extra bit of assurance that you've got the right guy for the job.
New Client – Oculus
Since February, we have been working with Oculus for desktop, server, and telephone support. Jumping right into it, an ISP change was performed in my first few days. Scheduled over a weekend and at regular rates since that's the preferred time of work for us, their business didn't even hiccup and saved thousands over having the work performed by their existing IT provider. Since then, they've been supported with the basics of any small business, while enjoying the benefits of "the human touch" that larger IT support firms cannot offer.
Testimonial – Lori Graham Design
Lori Graham of Lori Graham Design, has been kind enough to supply me with my first customer testimonial. Check it out! Lori Graham Design was my first client, and the reason I started this company; I was sick and tired of hearing of their IT woes.
Over the first few months of working with them, several major faults were found in their IT plan and remedied: Overhauled their backup plan, which was not working at all; secured their phone system, which was open to fraud; patched their e-mail server, which was not scanning for spam or viruses; created a new website, which will be unveiled shortly, and countless other small tasks that go with being a small business in an increasingly connected world.
New Client – Washington Injury and Sports Performance Clinic
I'm happy to announce a new client as of last month. WISPC was a new business in need of some general IT help. Over some coffee and many e-mails, I was able to train them well enough to actually create their own site! In addition to tweaking the site on the back-end here and there, I did some basic graphic design and document conversion.
Welcome!
Welcome to the site! If you're a small business or an individual in the DC Metro area and need IT services, I'm your man. I provide knowledgeable, timely, and efficient service for all of your needs; phone systems, computers, software, backup solutions, e-mail, web design, networking, technical writing, and more. Above all, I pride myself on customer satisfaction, which I feel is second to none.
If you have any questions or comments, please contact me at mike@itbymike.com.
